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English Information

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Authors
# Name
1 LUCAS PRAXEDES(lucas.praxedes@alunos.ufersa.edu.br)
2 ISAAC FILHO(isaacoliveira@uern.br)

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Reference
# Reference
1 Agatz, N. A., Fleischmann, M. and van Nunen, J. A. (2008) “E-fulfillment and Multi-channel Distribution: A Review”, European Journal of Operational Research, 187(2), p. 339-356.
2 Associação Brasileira de Comércio Eletrônico (ABComm) (2024) “Relatório E-commerce no Brasil”.
3 Confederação Nacional do Transporte (CNT) (2022) “Transporte & Desenvolvimento: Panorama do Transporte de Cargas”, Brasília, DF: CNT.
4 Duarte, A. L. C. M., Macau, F., Silva, C. F. E. and Sanches, L. M. (2019) “Last Mile Delivery to the Bottom of the Pyramid in Brazilian Slums”, International Journal of Physical Distribution & Logistics Management, 49(5), p. 473-491.
5 Esper, T. L., Jensen, T. D., Turnipseed, F. L. and Burton, S. (2003) “The Last Mile: An Examination of Effects of Online Retail Delivery Strategies on Consumers”, Journal of Business Logistics, 24(2), p. 177-203.
6 Instituto de Logística e Supply Chain (ILOS) (2023) “Custos Logísticos no Brasil: Pesquisa Anual”.
7 Kim, J., Park, J. and Jeong, D. (2023) “Prediction of Shipping Cost on Freight Brokerage Platform Using Machine Learning”, Sustainability, 15(2), 1122.
8 NielsenIQ Ebit (2023) “Webshoppers, 47ª Edição”.
9 Olist (2018) “Brazilian E-Commerce Public Dataset by Olist”, Kaggle.
10 Parasuraman, A., Zeithaml, V. A. and Berry, L. L. (1988) “SERVQUAL: A Multiple-item Scale for Measuring Consumer Perceptions of Service Quality”, Journal of Retailing, 64(1), p. 12-40.
11 Rokoss, A., Valmorbida, V. G., Pescador, G. V. and Pellerin, R. (2024) “Case Study on Delivery Time Determination Using a Machine Learning Approach in Small Batch Production Companies”, Journal of Intelligent Manufacturing, 35, p. 3937–3958.
12 VanderPlas, J. (2016) “Python Data Science Handbook: Essential Tools for Working with Data”, O'Reilly Media.
13 World Bank (2023) “Logistics Performance Index (LPI) 2023: Connecting to Compete”, Washington, D.C.: The World Bank.